Product

A VOICE ORDERING WORKFLOW FOR RESTAURANTS

AI Voice HQ is a voice ordering workflow built for the parts of phone ordering that are hard: context, confirmation, menu complexity, and post-call accountability.

Every call answered
20 simultaneous calls per location
Live in 48 hours
Managed first-month tuning
STEP 01

Caller reaches your number

Customers call the same restaurant number. AI Voice HQ answers and starts the right ordering flow.

STEP 02

AI understands intent

The agent handles questions, modifiers, dietary requests, and meal-period menu logic in natural conversation.

STEP 03

Details are confirmed

Spice level, substitutions, pickup time, bundles, and specials are repeated back before submission.

STEP 04

Order reaches workflow

Orders are sent into the configured POS or KDS your kitchen already runs on.

STEP 05

Operators review calls

Recordings, transcripts, outcomes, and analytics stay available after the shift.

Product Highlights

BUILT FOR REAL RESTAURANT PHONE ORDERS

No guest app. No phone tree. Just a voice ordering workflow that understands real menu complexity and keeps operators in the loop.

Every call answered

Answers rush-period calls and handles up to 20 simultaneous conversations per location.

Proof: 20 simultaneous calls

Complex menu handling

Handles 400+ SKU menus, rotating daily deals, meal-period categories, modifiers, and special requests.

Proof: 400+ SKU menus

POS integration

Orders flow into the POS systems your staff already use, including Toast, Clover, Square, and NCR Aloha.

Proof: POS & KDS routing

Seamless Handoff

Customers can ask for a real person anytime and get transferred instantly. Catering orders route to your front desk.

Proof: Human backup always

Managed launch

Go live in 48 hours, then get close first-month monitoring and behavior tuning around real calls.

Proof: 48-hour launch

Post-call visibility

Recordings, transcripts, call outcomes, and analytics help owners understand what happened after the rush.

Proof: 24-month retention
Where orders land

ORDERS NEED TO REACH THE KITCHEN

AI Voice HQ integrates with the POS systems your restaurant already runs, so the phone becomes part of the operating workflow, not a separate channel.

See integrations